Free Shipping Policy

At Maison Di Lusso we want shopping with us to be simple and convenient. That's why we offer FREE shipping on all orders, both locally and internationally.

 Free UK Shipping

We offer free standard shipping throughout the United Kingdom.

Estimated delivery time: 5–10 business days

Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.

 

Free International Shipping

We also offer free standard international shipping to selected countries worldwide.

Estimated delivery time: 7–20 business days

International delivery times can vary depending on the destination, local postal services, customs processing and other factors outside our control.

Order Processing

Orders are normally processed and dispatched within 1–3 business days.

Please note that weekends and public holidays may affect processing and delivery times.

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

 International Customs & Duties

For international orders, your country may charge customs duties, import taxes or other local fees.

These charges, if applicable, are determined by the destination country's customs authorities and are the responsibility of the customer.

We recommend checking your country's import regulations before placing an international order.

📍 Delivery Address

Please make sure your shipping address is complete and accurate when placing your order.

We cannot be responsible for delays or additional costs caused by an incorrect or incomplete delivery address.

Delivery Delays

Although we work with our shipping partners to deliver orders as quickly as possible, delivery times are estimates and are not guaranteed.

Occasional delays can occur due to:

• Customs processing

• Weather conditions

• Postal or courier delays

• Public holidays

• High-volume periods

• Incorrect or incomplete delivery information

If your order has not arrived within the expected delivery window, please contact our customer support team and we'll be happy to help.

 Questions About Your Order?

If you have any questions about your delivery, please contact us at demureluxury@outlook.com with your order number.

We're always happy to help.

Thank you for shopping with Maison Di Lusso. We appreciate your business!